| Trace route timed out on 1st hop?

Trace route timed out on 1st hop?

ajani60 asked:

when I perfom trace route to any location, the No. 1 hop use to time out, as a result I could not use my forex trading software.
Could the problem be within my computer and the router?
I use HNS7000S modem router as my VSAT connection.
Please I will be glad to resolve this issue soonest.
Thanks Guys
GED classes

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2 Responses to “Trace route timed out on 1st hop?”

  1. Jon M on November 1st, 2009 8:14 am

    Are you actually getting an internet connection, assuming of course your not positing that message from the computer in question?

    Not certain about this but could be your router not being configured to reply to ping.

  2. Colin M on November 4th, 2009 3:14 am

    Gateway 1 is the internet gateway on the network the traceroute was done from. If it timed out after line 1, you would know there was a problem connecting to your ISP. Try to ping the website your trying to access, if it doesnt work (no packets recieved/sent) then call your ISP.